They need to be able to listen, care, empathise, understand, and be available to those in need.
They try to identify, understand and share in issues affecting the culture of a particular context and what God is doing there and to help the people there to understand God. This means winning the right to be heard.
They represent the Church, and they also report back to the Church about the new insights they have gained.
In the contexts they serve, but often work by acting as hosts crossing bridges to provide hospitality, welcome and interaction with others
They pray for the places where they work and when it is appropriate they pray with people.
They connect their faith with their context by being chaplains to all and demonstrate gospel values such as compassion and concern for social justice.