elim.org.uk/vacancies
Job vacancies at Elim International Centre, Malvern, are listed here as they become available.
Conference Centre Co-ordinator
The Elim Conference Centre (ECC) is located at the Elim International Centre situated on the Malvern Hills in Malvern, Worcestershire. It is an integral part of Regents Theological College, offering accommodation for up to 120 guests and students, plus a range of meeting and leisure facilities.
Reporting to and working in conjunction with the Conference Centre Manager, the core responsibilities of this role are the provision of the highest quality welcome and experience for our varied range of conference customers and the business administration of the Conference Centre including the taking of enquiries and bookings from customers. Key elements of the role include:
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Handling of conference enquiries and bookings of all types and the associated administration. Responding to email and telephone enquiries in a relational, professional and timely manner. This includes enquiries and bookings from visiting college students who form a significant proportion of our customers.
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Working with conference group organisers to understand their needs and provide facilities including accommodation, meeting rooms, facilities and catering to meet those needs.
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Provision of quotations and invoices to customers and the taking of deposits and other payments.
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Delivering the highest standards of customer service to our guests during their visit in a relational and engaging yet professional way which exceeds expectations and makes guests feel special. This includes welcome/check in and check out and the handling of a wide range of queries which may arise.
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Liaising with our catering, house-keeping and maintenance departments to ensure seamless delivery of all aspects of conferences.
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Conducting tours of our facilities to potential clients.
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Liaison with Elim departments regarding the organisation of facilities for internal conferences and events.
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Ensuring clear communication with other conference team members and maintenance of booking records and room tracker systems.
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Taking the lead in running a shift when the Conference Centre Manager is not on duty.
Elim Conference Centre operates 7 days a week across the whole year. Ability to work unsocial hours from time to time is a requirement of this role. Specifically, successful applicants would be expected to typically work one week-end in three and as required by the business demand, may be needed to work evenings from time to time.
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Location: Elim International Centre, Malvern
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Salary: £19,000 Pro Rata
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Permanent Contract: Part - 3/4 days per week
Key Dates
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Closing Date: 22 September 2019
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Shortlisting: 24 September 2019
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Interview: TBC 2019
Further Information
Oversees Administrator and Office Assistant
Elim Missions exist to stand alongside the missionary sending church, to serve them, to fully equip them and communicate with them the missionaries’ story.
You will support the Missions Administration Team in the daily administration and correspondence with both missionaries in the field, churches, sponsors and students. You will report to the Applications and Overseas Placements Co-Ordinator, to arrange the logistics of overseas teams including:
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Process application forms.
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Process references.
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Process DBS checks.
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Ensuring all necessary paperwork has been requested and received, including in locum parentis forms and medical letters.
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Liaising with overseas missionaries and Partners to make arrangements including accommodation, itinerary and costs.
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Arranging flights, visas, ensuring training is completed and aiding with insurance requirements.
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Keep applications summary, calendar and Missions Team information up to date.
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Liaise with Applications and Overseas Placements Co-Ordinator to produce placement options sheet, each year.
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Maintain and distribute the ‘Before You Go’ documents.
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Maintain, develop and review the compliance relating to the Elim Missions Department, including GDPR.
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Hosting, training and supervising volunteers in the Missions office.
You will also be involved in:
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Oversees Placements, Finance and Compliance.
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'Shop with Integity'.
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General Administration for the Missions Department.
Additional details
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Location: Elim International Centre, Malvern
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Salary: £12,800
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Permanent Contract Part-Time - 4 days per week
Key Dates
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Closing Date: 6 October 2019
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Shortlisting: 8 October 2019
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Interview: 23 October 2019
Further Information